FAQ
We provide you as much service as possible. Contact us if you have any questions or please check our FAQ below.
When will I receive my order?
Orders are taking 1 to 3 business days to process.
Where is my order?
After purchase you get an e-mail with track&trace code where you can track your order. If the email is not in your inbox, check your spam folder.
What payment methods do you accept?
iDeal, Creditcard (Mastercard, Visa, American Express), Klarna, PayPal, Bancontact Mister Cash, KBC/CBC, Giropay, Sofort Banking, Apple Pay, EPS, Przelewy24, Belfius Direct Net
Do you ship internationally?
Yes, we ship worldwide.
What are the shipping fees?
Country | Delivery time | Shipping fee |
Albania | 3-6 business days | Standard: €29,95 Free shipping: from €150 |
Algeria | 7-16 business days | Standard: €29,95 Free shipping: from €150 |
American Samoa | 9-14 business days | Standard: €29,95 Free shipping: from €150 |
Andorra | 5-7 business days | Standard: €29,95 Free shipping: from €150 |
Angola | 7-23 business days | Standard: €29,95 Free shipping: from €150 |
Anguilla | 7-25 business days | Standard: €29,95 Free shipping: from €150 |
Antarctica | 10-25 business days | Standard: €29,95 Free shipping: from €150 |
Antigua and Barbuda | 7-25 business days | Standard: €29,95 Free shipping: from €150 |
Argentina | 12-25 business days | Standard: €29,95 Free shipping: from €150 |
Armenia | 6-15 business days | Standard: €29,95 Free shipping: from €150 |
Aruba | 9-15 business days | Standard: €29,95 Free shipping: from €150 |
Australia | 6-12 business days | Standard: €29,95 Free shipping: from €150 |
Austria | 3-5 business days | Standard: €12,90 Free shipping: from €150 |
Azerbaijan | 5-9 business days | Standard: €29,95 Free shipping: from €150 |
Bahamas | 7-25 business days | Standard: €29,95 Free shipping: from €150 |
Bahrain | 4-11 business days | Standard: €29,95 Free shipping: from €150 |
Bangladesh | 10-19 business days | Standard: €29,95 Free shipping: from €150 |
Barbados | 6-15 business days | Standard: €29,95 Free shipping: from €150 |
Belau | 6-9 business days | Standard: €29,95 Free shipping: from €150 |
Belgium | 1-2 business days | Standard: €8,80 Free shipping: from €75 |
Belize | 7-25 business days | Standard: €29,95 Free shipping: from €150 |
Benin | 7-25 business days | Standard: €29,95 Free shipping: from €150 |
Bermuda | 5-13 business days | Standard: €29,95 Free shipping: from €150 |
Bolivia | 7-25 business days | Standard: €29,95 Free shipping: from €150 |
Bonaire, Saint Eustatius and Saba | 6-14 business days | Standard: €29,95 Free shipping: from €150 |
Bosnia and Herzegovina | 6-12 business days | Standard: €29,95 Free shipping: from €150 |
Botswana | 7-25 business days | Standard: €29,95 Free shipping: from €150 |
Brazil | 9-25 business days | Standard: €29,95 Free shipping: from €150 |
Brunei | 7-25 business days | Standard: €29,95 Free shipping: from €150 |
Bulgaria | 4-6 business days | Standard: €24 Free shipping: from €150 |
Burkina Faso | 5-20 business days | Standard: €29,95 Free shipping: from €150 |
Burundi | 7-25 business days | Standard: €29,95 Free shipping: from €150 |
Cambodia | 6-11 business days | Standard: €29,95 Free shipping: from €150 |
Cameroon | 8-18 business days | Standard: €29,95 Free shipping: from €150 |
Canada | 4-9 business days | Standard: €29,95 Free shipping: from €150 |
Cape Verde | 8-20 business days | Standard: €29,95 Free shipping: from €150 |
Chad | 7-25 business days | Standard: €29,95 Free shipping: from €150 |
Chile | 5-13 business days | Standard: €29,95 Free shipping: from €150 |
China | 7-15 business days | Standard: €29,95 Free shipping: from €150 |
Chad | 7-25 business days | Standard: €29,95 Free shipping: from €150 |
Colombia | 7-15 business days | Standard: €29,95 Free shipping: from €150 |
Comoros | 7-25 business days | Standard: €29,95 Free shipping: from €150 |
Congo (Kinshasa) | 7-25 business days | Standard: €29,95 Free shipping: from €150 |
Costa Rica | 9-20 business days | Standard: €29,95 Free shipping: from €150 |
Cuba | 9-15 business days | Standard: €29,95 Free shipping: from €150 |
Cyprus | 4-6 business days | Standard: €27 Free shipping: from €150 |
Czech Republic | 3-6 business days | Standard: €12,80 Free shipping: from €150 |
Denmark | 2-3 business days | Standard: €13,90 Free shipping: from €150 |
Djibouti | 5-20 business days | Standard: €29,95 Free shipping: from €150 |
Dominica | 7-25 business days | Standard: €29,95 Free shipping: from €150 |
Dominican Republic | 5-17 business days | Standard: €29,95 Free shipping: from €150 |
Ecuador | 11-20 business days | Standard: €29,95 Free shipping: from €150 |
Egypt | 6-20 business days | Standard: €29,95 Free shipping: from €150 |
El Salvador | 7-20 business days | Standard: €29,95 Free shipping: from €150 |
Equatorial Guinea | 6-12 business days | Standard: €31,16 Free shipping: from €150 |
Eritrea | 13-25 business days | Standard: €29,95 Free shipping: from €150 |
Estonia | 4-6 business days | Standard: €22,40 Free shipping: from €150 |
Ethiopia | 7-20 business days | Standard: €29,95 Free shipping: from €150 |
Falkland Islands | 14-20 business days | Standard: €29,95 Free shipping: from €150 |
Faroe Islands | 4-6 business days | Standard: €29,95 Free shipping: from €150 |
Fiji | 7-25 business days | Standard: €29,95 Free shipping: from €150 |
Finland | 3-6 business days | Standard: €18,50 Free shipping: from €150 |
France | 2-4 business days | Standard: €14 Free shipping: from €150 |
French Guiana | 7-25 business days | Standard: €29,95 Free shipping: from €150 |
Gabon | 7-25 business days | Standard: €29,95 Free shipping: from €150 |
Gambia | 7-25 business days | Standard: €29,95 Free shipping: from €150 |
Germany | 2-3 business days | Standard: €9,10 Free shipping: from €150 |
Ghana | 7-25 business days | Standard: €29,95 Free shipping: from €150 |
Gabon | 7-25 business days | Standard: €29,95 Free shipping: from €150 |
Gibraltar | 9-23 business days | Standard: €29,95 Free shipping: from €150 |
Greece | 3-6 business days | Standard: €22,80 Free shipping: from €150 |
Greenland | 6-9 business days | Standard: €29,95 Free shipping: from €150 |
Grenada | 7-25 business days | Standard: €29,95 Free shipping: from €150 |
Guadeloupe | 7-25 business days | Standard: €29,95 Free shipping: from €150 |
Guam | 6-9 business days | Standard: €29,95 Free shipping: from €150 |
Guatemala | 6-12 business days | Standard: €29,95 Free shipping: from €150 |
Guernsey | 4-10 business days | Standard: €29,95 Free shipping: from €150 |
Guinea | 7-25 business days | Standard: €29,95 Free shipping: from €150 |
Guinea-Bissau | 6-12 business days | Standard: €29,95 Free shipping: from €150 |
Guyana | 8-21 business days | Standard: €29,95 Free shipping: from €150 |
Haiti | 10-25 business days | Standard: €29,95 Free shipping: from €150 |
Honduras | 7-25 business days | Standard: €29,95 Free shipping: from €150 |
Hong Kong | 4-7 business days | Standard: €29,95 Free shipping: from €150 |
Hungary | 3-6 business days | Standard: €14,80 Free shipping: from €150 |
Iceland | 4-10 business days | Standard: €29,95 Free shipping: from €150 |
India | 5-13 business days | Standard: €29,95 Free shipping: from €150 |
Indonesia | 9-15 business days | Standard: €29,95 Free shipping: from €150 |
Iran | 4-11 business days | Standard: €29,95 Free shipping: from €150 |
Iraq | 4-11 business days | Standard: €29,95 Free shipping: from €150 |
Ireland | 3-5 business days | Standard: €18 Free shipping: from €150 |
Israel | 7-14 business days | Standard: €29,95 Free shipping: from €150 |
Italy | 2-5 business days | Standard: €14 Free shipping: from €150 |
Ivory Coast | 7-25 business days | Standard: €29,95 Free shipping: from €150 |
Jamaica | 11-25 business days | Standard: €29,95 Free shipping: from €150 |
Japan | 4-8 business days | Standard: €29,95 Free shipping: from €150 |
Jersey | 4-10 business days | Standard: €29,95 Free shipping: from €150 |
Jordan | 4-9 business days | Standard: €29,95 Free shipping: from €150 |
Kazakhstan | 8-15 business days | Standard: €29,95 Free shipping: from €150 |
Kenya | 6-20 business days | Standard: €29,95 Free shipping: from €150 |
Kuwait | 12-25 business days | Standard: €29,95 Free shipping: from €150 |
Kyrgyzstan | 9-21 business days | Standard: €29,95 Free shipping: from €150 |
Laos | 5-10 business days | Standard: €29,95 Free shipping: from €150 |
Latvia | 3-6 business days | Standard: €22,40 Free shipping: from €150 |
Lebanon | 10-20 business days | Standard: €29,95 Free shipping: from €150 |
Lesotho | 7-25 business days | Standard: €29,95 Free shipping: from €150 |
Liberia | 7-25 business days | Standard: €29,95 Free shipping: from €150 |
Libya | 7-25 business days | Standard: €29,95 Free shipping: from €150 |
Liechtenstein | 3-5 business days | Standard: €29,95 Free shipping: from €150 |
Lithuania | 4-6 business days | Standard: €22,40 Free shipping: from €150 |
Luxembourg | 1-2 business days | Standard: €11,80 Free shipping: from €150 |
Macao | 7-15 business days | Standard: €29,95 Free shipping: from €150 |
Madagascar | 7-25 business days | Standard: €29,95 Free shipping: from €150 |
Malawi | 8-21 business days | Standard: €29,95 Free shipping: from €150 |
Malaysia | 6-14 business days | Standard: €29,95 Free shipping: from €150 |
Maldives | 8-18 business days | Standard: €29,95 Free shipping: from €150 |
Mali | 7-25 business days | Standard: €29,95 Free shipping: from €150 |
Malta | 3-6 business days | Standard: €24 Free shipping: from €150 |
Marshall Islands | 11-16 business days | Standard: €29,95 Free shipping: from €150 |
Martinique | 7-15 business days | Standard: €29,95 Free shipping: from €150 |
Mauritius | 7-25 business days | Standard: €29,95 Free shipping: from €150 |
Mayotte | 3-5 business days | Standard: €29,95 Free shipping: from €150 |
Mexico | 6-16 business days | Standard: €29,95 Free shipping: from €150 |
Micronesia | 7-25 business days | Standard: €29,95 Free shipping: from €150 |
Moldova | 4-8 business days | Standard: €29,95 Free shipping: from €150 |
Mongolia | 5-17 business days | Standard: €29,95 Free shipping: from €150 |
Montenegro | 4-14 business days | Standard: €29,95 Free shipping: from €150 |
Montserrat | 7-15 business days | Standard: €29,95 Free shipping: from €150 |
Morocco | 7-14 business days | Standard: €29,95 Free shipping: from €150 |
Mozambique | 7-25 business days | Standard: €29,95 Free shipping: from €150 |
Myanmar | 8-10 business days | Standard: €29,95 Free shipping: from €150 |
Namibia | 7-25 business days | Standard: €29,95 Free shipping: from €150 |
Nauru | 7-25 business days | Standard: €29,95 Free shipping: from €150 |
Nepal | 6-23 business days | Standard: €29,95 Free shipping: from €150 |
Netherlands | 1-3 business days | Standard: €6,95 Free shipping: from €75 |
New Caledonia | 9-20 business days | Standard: €29,95 Free shipping: from €150 |
New Zealand | 5-11 business days | Standard: €29,95 Free shipping: from €150 |
Nicaragua | 7-25 business days | Standard: €29,95 Free shipping: from €150 |
Niger | 7-25 business days | Standard: €29,95 Free shipping: from €150 |
Nigeria | 4-12 business days | Standard: €29,95 Free shipping: from €150 |
Niue | 2-3 business days | Standard: €29,95 Free shipping: from €150 |
Norfolk Island | 2-3 business days | Standard: €29,95 Free shipping: from €150 |
North Korea | 8-14 business days | Standard: €29,95 Free shipping: from €150 |
North Macedonia | 2-3 business days | Standard: €29,95 Free shipping: from €150 |
Northern Mariana Islands | 6-9 business days | Standard: €29,95 Free shipping: from €150 |
Norway | 5-12 business days | Standard: €29,95 Free shipping: from €150 |
Oman | 5-21 business days | Standard: €29,95 Free shipping: from €150 |
Pakistan | 7-21 business days | Standard: €29,95 Free shipping: from €150 |
Palestinian Territory | 2-3 business days | Standard: €29,95 Free shipping: from €150 |
Panama | 7-25 business days | Standard: €29,95 Free shipping: from €150 |
Papua New Guinea | 14-25 business days | Standard: €29,95 Free shipping: from €150 |
Paraguay | 12-25 business days | Standard: €29,95 Free shipping: from €150 |
Peru | 6-16 business days | Standard: €29,95 Free shipping: from €150 |
Philippines | 8-21 business days | Standard: €29,95 Free shipping: from €150 |
Pitcairn | 7-25 business days | Standard: €29,95 Free shipping: from €150 |
Poland | 2-4 business days | Standard: €14,80 Free shipping: from €150 |
Portugal | 3-5 business days | Standard: €15,80 Free shipping: from €150 |
Puerto Rico | 7-15 business days | Standard: €29,95 Free shipping: from €150 |
Qatar | 5-12 business days | Standard: €29,95 Free shipping: from €150 |
Reunion | 10-25 business days | Standard: €29,95 Free shipping: from €150 |
Romania | 3-6 business days | Standard: €24 Free shipping: from €150 |
Rwanda | 6-16 business days | Standard: €29,95 Free shipping: from €150 |
São Tomé and Príncipe | 7-15 business days | Standard: €29,95 Free shipping: from €150 |
Saint Barthélemy | 2-3 business days | Standard: €29,95 Free shipping: from €150 |
Saint Helena | 7-25 business days | Standard: €29,95 Free shipping: from €150 |
Saint Kitts and Nevis | 7-25 business days | Standard: €29,95 Free shipping: from €150 |
Saint Lucia | 7-25 business days | Standard: €29,95 Free shipping: from €150 |
Saint Martin (Dutch Part) | 9-15 business days | Standard: €29,95 Free shipping: from €150 |
Saint Martin (French Part) | 2-3 business days | Standard: €29,95 Free shipping: from €150 |
Saint Pierre and Miquelon | 6-12 business days | Standard: €29,95 Free shipping: from €150 |
Saint Vincent and the Grenadines | 7-25 business days | Standard: €29,95 Free shipping: from €150 |
Samoa | 7-25 business days | Standard: €29,95 Free shipping: from €150 |
San Marino | 5-8 business days | Standard: €29,95 Free shipping: from €150 |
Saudi Arabia | 6-16 business days | Standard: €29,95 Free shipping: from €150 |
Senegal | 7-25 business days | Standard: €29,95 Free shipping: from €150 |
Serbia | 5-14 business days | Standard: €29,95 Free shipping: from €150 |
Seychelles | 7-15 business days | Standard: €29,95 Free shipping: from €150 |
Sierra Leone | 7-25 business days | Standard: €29,95 Free shipping: from €150 |
Singapore | 4-8 business days | Standard: €29,95 Free shipping: from €150 |
Slovakia | 3-6 business days | Standard: €14,50 Free shipping: from €150 |
Slovenia | 2-4 business days | Standard: €19,50 Free shipping: from €150 |
Solomon Islands | 8-18 business days | Standard: €29,95 Free shipping: from €150 |
Somalia | 7-25 business days | Standard: €29,95 Free shipping: from €150 |
South Africa | 11-20 business days | Standard: €29,95 Free shipping: from €150 |
South Georgia/Sandwich Islands | 2-3 business days | Standard: €29,95 Free shipping: from €150 |
South Korea | 5-9 business days | Standard: €29,95 Free shipping: from €150 |
South Sudan | 8-14 business days | Standard: €29,95 Free shipping: from €150 |
Spain | 3-5 business days | Standard: €15,50 Free shipping: from €150 |
Sri Lanka | 9-15 business days | Standard: €29,95 Free shipping: from €150 |
Sudan | 6-21 business days | Standard: €29,95 Free shipping: from €150 |
Suriname | 7-20 business days | Standard: €29,95 Free shipping: from €150 |
Svalbard and Jan Mayen | 2-3 business days | Standard: €29,95 Free shipping: from €150 |
Swaziland | 7-25 business days | Standard: €29,95 Free shipping: from €150 |
Sweden | 2-5 business days | Standard: €18,50 Free shipping: from €150 |
Switzerland | 3-4 business days | Standard: €29,95 Free shipping: from €150 |
Syria | 13-25 business days | Standard: €29,95 Free shipping: from €150 |
Taiwan | 6-15 business days | Standard: €29,95 Free shipping: from €150 |
Tajikistan | 7-25 business days | Standard: €29,95 Free shipping: from €150 |
Tanzania | 5-14 business days | Standard: €29,95 Free shipping: from €150 |
Thailand | 4-8 business days | Standard: €29,95 Free shipping: from €150 |
Timor-Leste | 11-13 business days | Standard: €29,95 Free shipping: from €150 |
Togo | 7-25 business days | Standard: €29,95 Free shipping: from €150 |
Tokelau | 2-3 business days | Standard: €29,95 Free shipping: from €150 |
Tonga | 7-25 business days | Standard: €29,95 Free shipping: from €150 |
Tunisia | 7-25 business days | Standard: €29,95 Free shipping: from €150 |
Turkey | 5-14 business days | Standard: €29,95 Free shipping: from €150 |
Turkmenistan | 6-12 business days | Standard: €29,95 Free shipping: from €150 |
Turks and Caicos Islands | 7-15 business days | Standard: €29,95 Free shipping: from €150 |
Tuvalu | 7-25 business days | Standard: €29,95 Free shipping: from €150 |
Uganda | 4-10 business days | Standard: €29,95 Free shipping: from €150 |
Ukraine | 7-11 business days | Standard: €29,95 Free shipping: from €150 |
United Arab Emirates | 4-8 business days | Standard: €29,95 Free shipping: from €150 |
United Kingdom | 5-7 business days | Standard: €13,50 Free shipping: from €150 |
United States | 4-9 business days | Standard: €19,50 Free shipping: from €150 |
Uruguay | 6-20 business days | Standard: €29,95 Free shipping: from €150 |
Uzbekistan | 7-25 business days | Standard: €29,95 Free shipping: from €150 |
Vanuatu | 7-25 business days | Standard: €29,95 Free shipping: from €150 |
Vatican | 5-8 business days | Standard: €29,95 Free shipping: from €150 |
Venezuela | 10-25 business days | Standard: €29,95 Free shipping: from €150 |
Vietnam | 7-15 business days | Standard: €29,95 Free shipping: from €150 |
Virgin Islands (British) | 7-25 business days | Standard: €29,95 Free shipping: from €150 |
Virgin Islands (US) | 9-14 business days | Standard: €29,95 Free shipping: from €150 |
Wallis and Futuna | 2-3 business days | Standard: €29,95 Free shipping: from €150 |
Western Sahara | 2-3 business days | Standard: €29,95 Free shipping: from €150 |
Zambia | 12-25 business days | Standard: €29,95 Free shipping: from €150 |
Zimbabwe | 8-21 business days | Standard: €29,95 Free shipping: from €150 |
Åland Islands | 3-8 business days | Standard: €29,95 Free shipping: from €150 |
What is your return policy?
We offer a 100% customer satisfaction guarantee. If you are not satisfied with our products or if you received non full capsules, please email us within 30 days after receipt. Send us back the unused portions and we will give you a full refund within 14 days after we received your package. Retour shipping labels will not be provided and are at your own expense.
What are the capsules made of?
Our capsules are 100% plant based. They are suitable for consumption by anyone that is vegetarian, vegan, gluten free, lactose intolerant and has any other dietary preference or religious background.
Can I take the capsules while pregnant?
Pregnant or nursing mothers, individuals under the age of 18 and individuals with known medical conditions, should consult a doctor or physician before use.